Case study

Boots Advantage Card

Educating shoppers about the Boots Advantage Card to drive sign-ups.
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The Challenge

How do we make the Boots Advantage Card offering of “£10 worth of points when you spend £60” feel more special?

That was our challenge – we needed a way to reengage shoppers with the fantastic benefits of the card, reinstating its premium feel to ultimately drive sign-ups.

The Strategy

Although many consumers know Boots has a loyalty card programme, very few know its specific benefits.

So, our in-store experience would centre around enticing education, with a visually luxurious stand to capture consumer attention.

The Activation

From a beautifully branded stand in key Boots stores, our experience championed education about the Advantage Card and its benefits, encouraging customers to download the app and sign up.

74
Net Promoter Score
3,201
sign-ups
53
% increased interest to sign-up

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