Case study

Niacinamide Multi-Brand Campaign

A multi-brand educational experience to highlight the skin benefits of niacinamide.
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The Challenge

When used as part of a skincare routine, niacinamide can help skin appear smoother, softer, and more radiant. Although research is ongoing, studies have also found that niacinamide may help balance your skin's oil production, making it a useful ingredient for those with oily skin and clogged pores.

To jump on this skincare trend, Boots wanted to create an in-store activation to showcase its suppliers with niacinamide-specific products to drive sales. Our challenge was delivering this multi-brand experience with featured niacinamide expert brands to educate shoppers on the ingredient's benefits.

The Strategy

The focus of this campaign was clear: Niacinamide is still a relatively new ingredient in skincare, so many shoppers may not be aware of its benefits. Education was the central thread that tied this multi-brand campaign together.

By featuring a range of brands, we’d be able to connect with diverse customers with different price points, helping to drive sales across various demographics. Letting shoppers get hands-on with the products would help organically prove the efficacy of niacinamide, instilling trust in Boots as a beauty retailer.

The Activation

Our multi-brand activation showcased niacinamide products from Bioderma, Bubble and Clarins. Skincare experts imparted knowledge about the effects of niacinamide on improving skin tone and texture, offering back-of-hand samples of the trio of brands.

They inspired shoppers about the best ways to incorporate each product into daily routines.

60
% intent to purchase
2,030
conversations about niacinamide
129
% sales uplift in the highest-performing store

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